{"id":4217,"date":"2018-05-21T15:22:03","date_gmt":"2018-05-21T15:22:03","guid":{"rendered":"http:\/\/testweb.v2s.us\/management-and-support\/"},"modified":"2018-10-18T23:17:02","modified_gmt":"2018-10-18T23:17:02","slug":"management-and-support","status":"publish","type":"page","link":"https:\/\/www.v2s.us\/en\/management-and-support\/","title":{"rendered":"Management and Support"},"content":{"rendered":"

[vc_row css=”.vc_custom_1497863771239{margin-top: 50px !important;margin-bottom: 50px !important;}” el_class=”container”][vc_column][vc_custom_heading text=”Minimize service interruptions and inactive periods” font_container=”tag:h2|text_align:justify” use_theme_fonts=”yes”][vc_separator align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”We offer different service levels, in order to ensure the management of the current state of IT solutions and to guarantee optimal performance.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1497863781194{margin-top: 50px !important;margin-bottom: 100px !important;background-color: #ffffff !important;border-radius: 10px !important;}” el_class=”container”][vc_column width=”1\/2″][vc_row_inner 0=”” css=”.vc_custom_1497863825382{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column_inner][vc_custom_heading text=”Technical Support (Reactive)” use_theme_fonts=”yes”][vc_separator color=”custom” align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”Reactive services provide assistance upon software or hardware problems in order to minimize service interruptions.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

\"\"<\/div><\/div>
\n

Sofware and Hardware support. <\/span><\/h4>\n

8x5 and 24x7 modalities
\n(follow the sun)<\/p><\/div><\/div>[vc_empty_space]

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\n

Remote diagnosis<\/span><\/h4>\n

Quick problem solving at any time and place<\/p><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

\"\"<\/div><\/div>
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On-site technical displacement <\/span><\/h4>\n

Total incident solutions when necessary<\/p><\/div><\/div>[vc_empty_space]

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Patching service and administration tasks.<\/span><\/h4>\n

Risk minimization keeping your business always up to date<\/p><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1497863791106{margin-top: 50px !important;margin-bottom: 100px !important;background-color: #ffffff !important;border-radius: 10px !important;}” el_class=”container”][vc_column width=”1\/2″][vc_row_inner 0=”” css=”.vc_custom_1497863830910{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column_inner][vc_custom_heading text=”Service Management (Proactive)” use_theme_fonts=”yes”][vc_separator color=”custom” align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”Services management provides a proactive approach to prevent and anticipate problems that affect IT solutions.
\nProactive monitoring helps find problems and fix them quickly. Likewise, the preventive monitoring of key indicators such as performance and capacity, allows us to anticipate possible situations that compromise the optimal functioning of our environment.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

\"\"<\/div><\/div>
\n

Remote & Onsite diagnosis, SW & HW Support, Patching and Administration Service<\/span><\/h4>\n

Quick problem solutions, minimizing the risk of service interruption<\/p><\/div><\/div>[vc_empty_space]

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\n

Continuous infrastructure monitoring. <\/span><\/h4>\n

Detects incidents (24x7) thanks to our global team support<\/p><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

\"\"<\/div><\/div>
\n

Proactive problem prevention<\/span><\/h4>\n

Anticipate incidents before they occur, preventing impacts on IT solutions<\/p><\/div><\/div>[vc_empty_space]

\"\"<\/div><\/div>
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Follow-up meetings<\/span><\/h4>\n

Periodic incident reports and solution optimizations <\/p><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1501668967805{padding-bottom: 0px !important;background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1501668962559{padding-top: 0px !important;}”]

\n
\n

Acces our technical support page<\/h3>\n

<\/p>\n <\/div>\n

\n Technical Support<\/a>\n <\/div>\n <\/div>\n <\/div>[\/vc_column][\/vc_row][vc_column][\/vc_column]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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