{"id":5091,"date":"2018-11-26T22:47:01","date_gmt":"2018-11-26T22:47:01","guid":{"rendered":"https:\/\/www.v2s.us\/suporte-e-gerenciamento\/"},"modified":"2018-11-27T13:17:36","modified_gmt":"2018-11-27T13:17:36","slug":"suporte-e-gerenciamento","status":"publish","type":"page","link":"https:\/\/www.v2s.us\/pt-br\/suporte-e-gerenciamento\/","title":{"rendered":"Suporte e Gerenciamento"},"content":{"rendered":"

[vc_row css=”.vc_custom_1497863771239{margin-top: 50px !important;margin-bottom: 50px !important;}” el_class=”container”][vc_column][vc_custom_heading text=”Minimiza interrup\u00e7\u00f5es do servi\u00e7o e per\u00edodos de inatividade” font_container=”tag:h2|text_align:justify” use_theme_fonts=”yes”][vc_separator align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”Para garantir a gest\u00e3o do estado atual das solu\u00e7\u00f5es de TI e para garantir o melhor desempenho, oferecemos diferentes n\u00edveis de servi\u00e7o.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1497863781194{margin-top: 50px !important;margin-bottom: 100px !important;background-color: #ffffff !important;border-radius: 10px !important;}” el_class=”container”][vc_column width=”1\/2″][vc_row_inner 0=”” css=”.vc_custom_1497863825382{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column_inner][vc_custom_heading text=”Suporte T\u00e9cnico (Reagente)” use_theme_fonts=”yes”][vc_separator color=”custom” align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”Os servi\u00e7os reativos fornecem assist\u00eancia com problemas de software ou hardware para minimizar as interrup\u00e7\u00f5es do servi\u00e7o.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

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Suporte de software e hardware<\/span><\/h4>\n

Modalidades 8x5 e 24x7
\n(siga o sol)<\/p><\/div><\/div>[vc_empty_space]

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Diagn\u00f3stico remoto<\/span><\/h4>\n

Resolu\u00e7\u00f5es r\u00e1pidas de problemas em qualquer momento e local<\/p><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

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Deslocamento t\u00e9cnico no local<\/span><\/h4>\n

Resolu\u00e7\u00e3o final de incidentes quando necess\u00e1rio<\/p><\/div><\/div>[vc_empty_space]

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Servi\u00e7o de patch e tarefas de administra\u00e7\u00e3o<\/span><\/h4>\n

Minimiza\u00e7\u00e3o de riscos que mant\u00eam seus neg\u00f3cios sempre atualizados<\/p><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1497863791106{margin-top: 50px !important;margin-bottom: 100px !important;background-color: #ffffff !important;border-radius: 10px !important;}” el_class=”container”][vc_column width=”1\/2″][vc_row_inner 0=”” css=”.vc_custom_1497863830910{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column_inner][vc_custom_heading text=”Servi\u00e7os Gerenciados (Proativo)” use_theme_fonts=”yes”][vc_separator color=”custom” align=”align_left” border_width=”2″ el_width=”10″][vc_custom_heading text=”Os servi\u00e7os gerenciados fornecem uma abordagem pr\u00f3-ativa para prevenir e antecipar os problemas que afetam as solu\u00e7\u00f5es de TI.
\nO monitoramento proativo ajuda a encontrar problemas e corrigi-los rapidamente. Da mesma forma, o monitoramento preventivo de indicadores-chave, como desempenho e capacidade, nos permite antecipar poss\u00edveis situa\u00e7\u00f5es que comprometem o \u00f3timo funcionamento do nosso meio ambiente.” font_container=”tag:p|font_size:18|text_align:left|line_height:1.4″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

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Servi\u00e7o de diagn\u00f3stico remoto e suporte no local, SW e HW, patch e administra\u00e7\u00e3o<\/span><\/h4>\n

Resolva problemas rapidamente, minimizando o risco de interrup\u00e7\u00e3o do servi\u00e7o<\/p><\/div><\/div>[vc_empty_space]

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Preven\u00e7\u00e3o preventiva proativa<\/span><\/h4>\n

Antecipar incidentes antes de ocorrer, evitando o impacto nas solu\u00e7\u00f5es de TI<\/p><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/4″][vc_empty_space]

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Monitoramento cont\u00ednuo da infra-estrutura.<\/span><\/h4>\n

Detecta incidentes (24x7) gra\u00e7as ao suporte de uma equipe global<\/p><\/div><\/div>[vc_empty_space]

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\n

Reuni\u00f5es de acompanhamento<\/span><\/h4>\n

Relat\u00f3rios peri\u00f3dicos de incidentes e otimiza\u00e7\u00f5es da solu\u00e7\u00e3o<\/p><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1543324604438{padding-bottom: 0px !important;background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1501668962559{padding-top: 0px !important;}”]

\n
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Acesse nossa p\u00e1gina de Suporte T\u00e9cnico<\/h3>\n

<\/p>\n <\/div>\n

\n Suporte T\u00e9cnico<\/a>\n <\/div>\n <\/div>\n <\/div>[\/vc_column][\/vc_row][vc_column][\/vc_column]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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